Instant Win and Prize Draw Help

Who is PCH?

Founded in 1953, Publishers Clearing House or PCH is a leading multi-channel direct marketer of value-based consumer products and magazines and a respected leader in the direct marketing industry. Nationally known for its famous Prize Patrol that surprises screaming million dollar winners, the company has awarded over $226 Million (£138 Million) in prizes. Nearly half of the company’s profits go to the benefit of charitable causes ranging from the arts to social services to the environment. 

What are PCH Prize Draws?

Prize Draws are a simple draw system that allows you to enter once a day. At the end of the promotional period, a winner of the grand prize will be chosen at random and either notified by e-mail or the PCH Prize Team will show up at the lucky winner’s door with champagne, balloons, flowers and a cheque for the winnings.

How do I know if the Prize Draw has ended and a winner has been chosen?

The expiry date of each Prize Draw is clearly stated in the rules for that draw.

How will I know if I’ve won a Prize Draw?

Whenever you win a Prize Draw, depending on how much you have won, you’ll be notified either by e-mail and mailed a cheque or the PCH Prize Team will show up at your door to surprise you and celebrate your winnings. 

How many times can I enter a Prize Draw?

Prize Draw entries are limited to one per calendar day (GMT time) per draw. Therefore, if you enter a prize draw at 1am, you won’t be able to enter that prize draw again until midnight the following night. All times are based upon GMT time.

Why can’t I enter a Prize Draw?

You can only enter each Prize Draw once per calendar day. If you have already entered, you will not be able to enter again until the following day.

What types of Prize Draws are offered?

All Prize Draws allow you to enter upto 5 times a day and you can win anywhere from £5,000 to £2,500 a Week for Life. At the end of the particular promotion period for each prize draw, a winner will be randomly selected and informed of their win. For more information on when a promotion will end, please refer to the rules of that particular promotion.

What is an Instant Win game?

Instant Win games consist of several different types of games that offer you the chance to play for free to win cash, casino bonuses, or our virtual currency called Prize Points.  Real cash prizes are awarded every day. Any winnings are credited to your PCH Prizes account for use on our real money PCH Prizes games.  Winners may also choose to receive any Instant Win game cash prize in the form of a cheque.

In order to withdraw instant win cash prizes via any payment method, you would initially have to make a deposit using that payment method. However, Should you wish to withdraw via banker’s draft then no deposit would be required.

In order to request a cheque, you will need to send an e-mail requesting the amount you’d like to withdraw along with your name, address and account number/username to .(JavaScript must be enabled to view this email address) from the e-mail address you have registered to your account. PCH Prizes will only send cheques to the address registered on the account and reserve the right to request identification and proof of address. Minimum deposits and withdrawal amounts as well as fees shown on the Payment Methods pages will determine withdrawal options. Please note that the option to withdraw by banker’s draft before depositing is only open to instant win cash prize winners on PCH Prizes and not to non-deposit bonus offers or any other promotion.

Casino Bonuses are also, awarded every day and are credited directly to your PCH Prizes account for use on our real money PCH Prizes games. This money will not be available for withdrawal from your account until it has been wagered 40 times and only £200 of winnings can be withdrawn.

Prize Points are also awarded everyday and can be used to redeem for entries into real cash Prize Draws.

How do I know the Instant Win games are fair?

At PCH Prizes the winner selection process is completely random and unbiased.  We have no way of determining, in advance, who the winners may be or where they may come from.  For the instant win games, computer-generated potential winning times will be randomly selected throughout the promotional periods and prizes will be randomly assigned to the winning times. If you are the first person to play the instant win game at or after a winning time during a promotional period, you will win a prize. 

How do I play an Instant Win game?

To play an Instant Win game you must have a PCH Prizes account. Please register by clicking on the Register button in the upper right hand corner. Once registered, find your favourite Instant Win game and click play.

How do I know if I’ve won?

You’ll receive a pop-up on your screen as soon as you’ve won notifying you of the amount. You will then be able to view the winnings through the My Account section of the web site.

What can I do with my winnings?

If you have won Prize Points from one of the Instant Win games, you can redeem these to enter in to Prize Draws, which can be found when you click on the Prize Point Draws tab on the Prize Draw page or by clicking on the Spend Prize Points tab on the Prize Points page.

Cash winnings will be deposited into your account and can be withdrawn immediately following the withdrawal procedures explained here or feel free to play any of our exciting PCH Prizes games.  If you prefer to receive your winning by cheque, please see procedures explained above.

Casino bonuses must be used to play our PCH Prizes games and cannot be withdrawn until you have reached the wagering requirement at which point you will be limited to a £200 withdrawal.

We have over 100 games to play, including casino favourites such as Roulette or Blackjack.

Can I play for real money on the Instant Win games?

Instant Win games do not require you to make a wager, however you are able to win real cash, casino bonuses, and prize points.

I’m having trouble playing Instant Win games or entering the Prize Draws, what can I do?

If you are having trouble with the Prize Draw or Instant Win games: Ninety percent of game problems are caused by a corrupt Flash Player.  If you are having trouble, the first step is to uninstall and re-install a clean copy of the Adobe Flash Player.

To uninstall Flash:

  1. Navigate to http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
  2. Click on the correct uninstaller for your computer
  3. Save it to your desktop
  4. Double click the uninstaller on the desktop and follow the instructions
  5. When it is complete, reboot your computer


To install Flash:

  1. Navigate to http://www.adobe.com/products/flashplayer/
  2. Click Download Now and follow the instructions
  3. Navigate back to http://www.pchprizes.co.uk and select a game


If you have followed these steps and are still having trouble, please email us the problem as well as your computer specifications.  It is important for us to have this information so we can research the issue.  Please send the following:


Operating System:

  • Browser (Internet Explorer 7, Firefox 2, etc):
  • Internet Connection (dial up/broadband):
  • CPU Speed:
  • RAM: